Frequently Asked Questions: Tips to Ensure a Smooth & Successful Transaction
Q: How can I be sure my order will arrive on time? A: Please read our Tips to ensure your order arrives on time and is a smooth & successful transaction:
(1) Please make sure your email address is correct and that you are able to accept emails from us. Some spam blockers may prevent you from receiving emails from addressess they are not familiar with. If we need to contact you to ask a question and are unable to reach you, this will delay your order. Please be aware if we have any questions, we do this in a timely manner. If we cannot reach you by email or phone, we cannot be held responsible for late arrival of your order.
(2) Please make sure your address is correct. We use the United States Postal Service. If you live in a small town and have a PO Box, this is usually the best address to use for shipping purposes. If we are shipping to a Business, please make sure you include the Business Name, Suite Number, Room Number, Floor etc....if applicable. Without this information, we are unable to send your package. If we are shipping to an apartment, please make sure you list the apartment number. We may request a signature if you live in an apartment to ensure the order arrives and/or where it has been left.
(3) Please check your emails within 1-2 business days to check the status of your order. If we have any questions and are unable to reach you, this will delay your order.
(4) The shipping times are close, but only approximations. Please make sure you choose the shipping option that will allow your order to arrive on time. This will save you money in the long run.
(5) We understand that some times you may need your order very quickly. We do offer a RUSH MY ORDER option. This will ensure your order is processed (depending on the time your order was placed) within 1 business day. Please be aware that this does not speed up your shipping time, this speeds up your processing time. For speedier shipping times, please see our Shipping Options for details.
If all of the above has been applied, you can be sure your order will arrive in a timely manner for your baby shower party :) Back to category list |